We’re on day three and we’re offering mental health, DBT-based groups in the morning and recreational, social exposure, and behavioral activation groups in the afternoons, which has been a huge demand. How does the Virtual Partial Hospital Program work? Sometimes the only social contact was with family members who serve as pretty significant stressors so we developed a virtual partial hospital program that started on Monday. There was a serious need for a higher level of care for many of these really vulnerable clients who were isolated at home. Two weeks ago, just about every day program, intensive outpatient program, residential inpatient, many of them closed their doors and sent their patients home abruptly before they were ready to be discharged home. Why did you feel compelled to start the Virtual Partial Hospital Program? We’ve ensured that they’re all working out of different floors so there’s still a level of quarantine. Those clinicians were given permission to work out of our Boston or Natick offices. We have about four therapists who found it just was not possible, either because they have a spouse and they live in a loft so there are no walls, they don’t have separate rooms. So everyone on staff was able to set up at home? We have some clinicians who were struggling to find private space either because they have kids or a spouse or both so we had to troubleshoot where they could work in a way that could guarantee confidentiality to our client. We started off this process with the whole staff with everyone signed in from their virtual offices and we were able to troubleshoot and take a look at what web viewers were seeing behind them to ensure that it’s both professional and bright and inviting.Īll of our therapists were sent Logitech webcams so our clients see a nice bright inviting image when they’re signing in to see a therapist. But for the most part we’re able to deliver all the services, all the group services, family therapy, individual therapy, and exposure therapy per usual albeit through the web. There are certain clients who have a specific fear about videoconferencing. How were you able to ramp up so quickly for 100% telehealth delivery?įortunately, we were already set up and conducting telehealth services for about five years so there was really no transition for our team except for the adaptations to delivering these services not from our offices but from our homes. The feedback we’re getting from informal surveys we send at the end of each day is demonstrating to us that clients are appreciating the service and are noticing improvements in their symptoms. How would you say the Boston Child Study Center Virtual Partial Hospital Program is going so far?īetter than I would have expected, very few technology glitches. Madigan, Psy.D., spoke by phone with New England Psychologist for a progress report. Three days later, founder and director Ryan J. As part of the center’s shift to 100 percent telehealth delivery, it launched a virtual Partial Hospital Program on Monday, March 23.
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